Conditions

The following terms and conditions apply to passengers booking with GENEVE TAXI.

1. Prices shown include 10% fee for credit card payment.
2. Credit card information is required at the time of booking with Kind of credit card (Visa, American Express), owner's name, numbers of the credit card (even the 3 digits on the reverse) and validity date.
3. Payments by cash are normally refused. They can be exceptionally granted with a deposit of 35% of the amount due on the bank account: IBAN no CH39 8018 7000 0241 5047 2. The deposit is not refunded in case of cancellation.
4. Where two or more people are included on the same booking, the person purchasing the booking shall be deemed to do so on the basis that he/she acts as an agent for both or all members of the party and accepts these booking conditions on behalf of each member of the party.
5. The confirmation fax or email is your ticket. This must be presented to the GENEVE TAXI & MINIBUS driver for both the outward and return trip.
6. In the case of missed flights or flight delays forcing you to miss your transfer, if you know before you board the aircraft, inform GENEVE TAXI & MINIBUS office.
7. The destination and pickup addresses on your ticket are the address to which you will be delivered and picked up. Should you wish to change these or any other details, this must be done in writing by either email or fax directly with GENEVE TAXI & MINIBUS Office 7 days prior to the date of travel.
8. Customers are entitled to cancel the ticket by email or fax. Cancellations must be made at least 15 days before the time of travel. The amount of the ticket will be refunded after 90 days subject to deduction. CANCELLATIONS OF RESERVATION: 15 DAYS BEFORE ARRIVAL = 75% REFUNDED. FROM 14 TO 1 DAY BEFORE ARRIVAL = 50% REFUNDED.
9. All luggage must be clearly labelled with the owners name and destination address.
10. Customers are limited to two items of luggage including a ski or snowboard bag. Any excess luggage must be declared at the time of booking. In the event of a client having excess luggage, GENEVE TAXI & MINIBUS reserves the right to charge an excess baggage allowance or refuses to transport the items.
11. GENEVE TAXI & MINIBUS reserves the right (and delegates to its chauffeurs the right) to refuse to carry any person who is thought to be under the influence of alcohol or drugs and/or whose behaviour is considered to pose a threat to the chauffeur, the vehicle or the other passenger(s).
12. Passengers are not allowed to take onto our vehicles any alcoholic drinks for the purpose of consuming them, or to drink such drinks on our vehicles.
13. Smoking is not permitted in GENEVE TAXI & MINIBUS vehicles.
14. GENEVE TAXI & MINIBUS will use every reasonable means to ensure that the vehicle(s) arrives on time to begin the period of hire and that it reaches its destination on time. GENEVE TAXI & MINIBUS will not incur any liability whatsoever in the event of any delay due to causes beyond its control. Vehicles are fully insured for passenger and third party claims, as required under French law. However, whilst every care is always taken, customers' property is carried entirely at their own risk and no responsibility can be accepted for loss or damage. Customers are therefore advised to check their own travel insurance.
15. GENEVE TAXI & MINIBUS will endeavour to carry the passenger with the minimum discomfort and inconvenience to his destination shown on the confirmation document. However circumstances beyond our control may prevent the achievement of this responsibility. The following are examples of circumstances which are not within our control : * accidents causing delays to the vehicle, exceptional or severe weather conditions, compliance with requests of the police, vandalism and terrorism, unforeseen traffic delays, industrial action by third parties, problems caused by other customers, the vehicle being held or delayed by a police officer or government official, other circumstances affecting passenger safety
16. If GENEVE TAXI & MINIBUS fails for any reason within our control to deliver its passengers to their confirmed destination, GENEVE TAXI & MINIBUS will provide suitable transport such as another taxi etc. Any reimbursement made by GENEVE TAXI & MINIBUS for the costs of an alternative means of transport incurred by the passenger to get to their ticketed destination shall be no more than the cost of getting to that destination by taxi.
17. GENEVE TAXI & MINIBUS shall only be liable for any reasonable and foreseeable consequential losses arising directly out of a breach in contract. In such cases our liability shall be limited to 1 000 euros per passenger.
18. Nothing can affect the consumers' statutory rights.